NEW DELHI: Which is my new
constituency? Where will I get my voter ID card from? How can I correct my name
in the voters' list?
Queries like this, which run into about 2,500
every day, are raining at the helpline centre set up for the first time by the
Election Commission in the poll-bound national capital.
The centre,
established to ensure hassle-free information for voters, has 15 lines
functioning for as many hours daily.
"The centre has been receiving
on an average 2,000-2,500 calls daily," says Delhi Chief Electoral Officer (CEO)
Satbir Sailas Bedi.
Set up under the direct supervision of Joint
Chief Electoral Officer (CEO) Uday Bakshi, it has different lines with a common
number 011-47617500.
"The callers have to make a call on the number
to seek answers to their questions," says Bakshi.
General queries
that are being addressed include those pertaining to delivery of voters' ID
cards, mistakes in names, address or age and also pertaining to election
procedure post-delimitation.
"With areas being re-configured after
delimitation, a recurring question that voters are asking is about the status of
their constituency and now where their vote falls," says Bedi.
The
centre, which opened few days back within the premises of the commission, is
employing 30 people who work in two shifts throughout the day from 7 am till 10
pm.
The centre will function till November 29, the date of
voting.